Community resources

We have put together this list of resources to help you find the services you need.

We do not guarantee the accuracy of the information. We do not recommend or endorse any particular provider, nor do we make any judgment about the quality of care given by any provider.

Community resource information for COVID-19

GISD staff have reached out to area organizations for details about available or changed services during this ongoing situation. See below for details. 

State-wide

Aunt Bertha's Social Care Network

Search for free or reduced cost services like medical care, food, job training, and more by zip code. Please see the the Social Care Network website to enter your zip code and connect to services in your area. 

Emergency information with Smart911

When you register for Smart911, you can share lifesaving information about your household with supported 9-1-1 centers and receive targeted emergency alerts. 
Register for Smart911

Frontline Childcare

On this site you will find information on child care options for Texas' frontline workers fighting to stop the spread of COVID-19. This website is an initiative of Governor Greg Abbott in coordination with multiple agencies. If you are a frontline worker needing assistance with childcare visit the portal at https://frontlinechildcare.texas.gov/ for more information.

Quest Care

Open 9:00 am- 3:00 pm for medical services on a first come, first serve basis.
Services are free and no documentation required.
9780 LBJ Freeway Ste 124, Dallas, Texas 469-317-0028
910 Parker Ln Ste 102, Plano, Tx 972-972-8930

North Texas Food Bank

The North Texas Food Bank Feeding Network of Partner Agencies is their largest and most robust method of getting food to families in need. Please see the North Texas Food Bank website for agency locations and hours of operation. They are working to continuously update this list with the latest information, though please call the agency location before arrival.

State Health Department

For up to date information about the COVID-19 outbreak, please check the State Health Department website.

United Way

United Way has a COVID-19 Community Economic Relief Fund. They will help with bills, rent and food. Call 1-866-211-9966 and provide your zip code to be given a list of local agencies to provide assistance.

Garland

Catholic Charities

Call 214-389-1340 for an interview. They provide food and support with air/heat.

Friendship House

Thursday 10-11 a.m. drive-thru for food.

Utility assistance: available by phone. Call 972-272-1010 and a social worker will call back.

They take donations of food and gently used items on Monday 9 a.m.-noon.

August 19th: School supply distribution will be provided by Garland Parks & Recreation 5:30-7:30 p.m.

Garland Health Department

For up to date information about the COVID-19 outbreak, please check the Garland Health Department website.

Good Samaritans

They provide food assistance and are practicing social distancing. They offer emergency food assistance every 2 weeks. Regular (registered) clients can call ahead of time for food to be picked up at their curbside pick-up with contactless assistance.
For more information, call 972-276-2263.

Hope Clinic

Call for appointment 972-485-9292. They are open for medical-emotional health needs.

Northplace Church Garland

Monday through Friday from 11:00 am-2:00 pm at 2761 Oakland Avenue, Garland.

Parkland COPC

Medical services.
Open M-Th 7:30 and am-6:00 pm; Sat 8:00 am-5:00 pm 
Call 214-266-0700.

RCCG Bread of Life Parish

Open once a month for food. 
Call for hours 214-552-5613.

Salvation Army

Call for utility, mortgage, or rental assistance: 972-272-4531. A social worker will get back to you within 24 hours. If you call for food assistance, they will make an appointment with you in English or Spanish, and then you can pick up a box/bag of food weekly. Some assistance is available for school supplies.

Saturn Road Church

Open Wednesday and Thursday for food closet and clothing.

Rowlett

First Christian Church in Rowlett

Monday, Wednesday, Saturday 10:00 a.m.-noon and Tuesday evening 6-8 p.m. contactless drive-thru for food. The client must show a valid ID through the door and the food will be brought out.

*Mask requested

Life Message

Operating as usual. Food pantry hours are M, W, F from noon-4 p.m. Registration for new clients requires proof of residency and picture ID. Those 60 and older come in on Thursday from 11 a.m.-1 p.m. No zip code or income restrictions for all programs. For more information call 972-475-9800.

RCCG Bread of Life Parish

Open once a month for food. 

Call for hours 972-675-8827.

Sachse

5 Loaves Food Pantry

ID required. No appointment needed.

Hours
Tuesday 10:00 am-12:00 pm
Thursday 10:00 am-12:00 pm and 5:00 pm-7:00 pm 
1st and 3rd Saturday of each month from 10:00 am-12:00 pm.

 

Dallas/Dallas County

City of Dallas COVID-19 Resource Hotline

  • The City of Dallas has launched an automated COVID-19 resource hotline. It has information about unemployment assistance, job search, rental / mortgage assistance, mental health, social services, etc. The hotline number 214-670-INFO and is available 24 hours a day, seven days a week. 

Coronavirus Testing Sites

Coronavirus testing sites are open (library card or utility bill needed for validation for Dallas or Dallas County residents).

  • Eastfield College 3737 Montley Dr. Mesquite, Texas
  • Ellis Davis Field House 9191 S. Polk Street, Dallas, TX 75232 7:30 a.m.-4 p.m. M-Sat

You must meet the following requirements to be tested:

  • Individuals must have a fever of 99.6 degrees or above
  • Shortness of breath
  • Cough 

Dallas County Health Department

For up to date information about the COVID-19 outbreak, please check the Dallas County Health Department website.

Dallas County Wrongful Eviction Hotline

  • Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:
    • Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
    • Tenants maintain responsibility for paying their rent.
    • Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
    • When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.
    • Information about the initial order suspending evictions, is available in English and Spanish at: Dallas County COVID-19 Tenant Hotline
    • Call: 214-653-6563 or 833-743-0072
      Email: Tenanthotline@dallascounty.org 

DALLAS RESIDENT RESOURCE GUIDES

  • The City of Dallas has created a Resident Resource guide in English and Spanish:

Parkland Memorial Hospital

Parkland Memorial Hospital has a COVID-19 Patient Line at 214-590-8060. Answered 24 hours.  

School Meal Finder

School Meal Finder is for students through age 18 and 19 during the school year, and students with disabilities regardless of age. Select your state and/or provide your address to find Grab and Go meal sites (breakfast and lunch) while schools are closed at the School Meal Finder website

General community resources

Due to COVID-19, there may be changes to services offered by these organizations. Contact them for details.

Alcohol abuse or substance abuse

Inpatient/Outpatient Treatment Center

AgencyContact information
Addicare
2722 W. Kingsley Rd., Garland
972-278-4760
Imagine Programs
1947 Ave. K, Plano
972-423-6007
Medical City Green Oaks Hospital
7808 Clodus Fields Dr., Dallas
972-770-1032
MetroCare Services
9708 Skillman/4645Samuel, Dallas
214-221-5433
972-861-5611
Nexus
8733 La Prada Dr., Dallas
214-321-0156
Phoenix House
2345 Reagan St., Dallas
214-999-1044
Texas Health Resources Behavioral Health
(multiple locations)
682-236-6023
The Council on Alcohol & Drug Abuse 
349 Empire Central, Dallas
214-522-8600
Turning Point
1778 N. Plano Rd., Richardson
972-234-8636
Waterford Academy
1735 Analog Dr., Richardson
469-630-1735

Youth 180
201 S. Tyler St., Dallas

214-942-5166
Clothing and food
AgencyContact information
Catholic Charities
1421 Mockingbird Ln., Dallas
 214-520-6590
Friendship House
620 W. Ave B, Garland
972-272-1010
Good Samaritans
214 N. 12th St., Garland
972-276-2263
Life Message 
4501 Rowlett Rd., Rowlett
877-518-1000

Salvation Army
451 W. Ave. D., Garland

972-272-4531
Emergency and cold weather shelters

Emergency shelters

AgencyContact information
Salvation Army214-424-7000
Dallas Life Foundation214-421-1380
Austin Street Center214-428-4242
The Bridge Homeless Assistance Center214-670-1100
Arlington Life Shelter817-548-9885

Cold weather shelter

Axe Memorial United Methodist Church
1700 W. Kingsley Road, Garland, 75041

The Garland Overnight Warming Station (GLOWS) Coalition is committed to providing emergency sheltering during life-threatening cold weather for residents and displaced individuals in need of temporary assistance.

The shelter activates if one of the following criteria is met:

  • 32 degrees or less with at least a 20% chance of precipitation
  • 25  degrees or less with no precipitation forecast

For more information, contact:
Mike Bencheck, GLOWS Chairman
972-853-1523

Family and youth shelter-transitional
AgencyContact information
City House
901 18th Street, Plano
972-971-0278
Interfaith Housing Coalition
5600 Ross Ave., Dallas
214-827-7220
Our Friends’ Place
6500 Greenville Ave., Dallas
214-520-6268
Promise House
224 W. Page Ave., Dallas
214-941-8578
Salvation Army – Dallas
(multiple locations)
214-424-7050
Family and youth counseling services
AgencyContact information
Centro de Mi Salud
628 Centre St., Dallas
214-941-0798
Child & Family Guidance Center
(multiple locations)
214-351-3490
Children’s Health Dept of Psychiatry
1935 MedicalDistrict, Dallas
214-456-8899
Counseling Institute of Texas
3200 Southern Dr., Garland
972-271-4300
Counseling Works
5440 Harvest Hill Rd., Dallas
972-960-9981
Family Tree Program
(multiple locations)
940-387-7517
Love Bond Community Outreach
8035 E. RL Thorton, Dallas
469-709-8977
MetroCare Services
(Skillman/Samuel)
214-221-5433
972-861-5611
Mobile Counseling
1412 Main St. 613, Dallas
214-542-5642
Momentus Institute
106 E. 10th, 9705 Harry Hines, Dallas
214-915-4700
Mosaic Family Services
12225 Greenville Ave., Dallas
214-821-5393
Richland Oaks Counseling Center
1221 Abrams, Richardson
469-619-7622
UT-Southwestern Family Center
6363 Forest Park, Dallas
214-648-6945
Youth Advocate Program214-821-6505
Youth 180
7777 Forest Ln., Dallas
972-566-4680
Housing

Second chance apartments

Second chance leasing offers those with a negative rental history, past financial issues or a criminal background the opportunity to lease an apartment.

AgencyContact information
Pecan Knoll Apartments
1051 E. Centerville Rd, Garland

972-271-3661

Lake Meadows Apartments
5409 Zion Rd, Garland

972-226-6124

Meadow Creek Apartments
518 Tacoma Dr., Garland

877-250-9813

Housing assistance/vouchers

The following agencies help families get affordable housing.

AgencyContact information
Garland Housing Agency
210 Carver Dr. Ste 201B, Garland
 972-205-3393
Dallas Housing Authority

3939 N. Hampton Rd., Dallas

214-951-8300

Medical
AgencyContact information

Hope Clinic
800 S. Sixth St. Suite 100, Garland

469-800-2500

Mission East Dallas
4550 Gus Thomasson Rd., Suite 40, Mesquite

972-682-8917

The Network of Community Ministries
739 S. Sherman, Richardson

 972-234-8880

Islamic Association of North Texas Clinic
840 Abrams Rd., Richardson

 972-231-5698

Healing Hands Ministries
8515 Greenville Ave. Ste.N-108, Dallas

 214-221-0855

Christ's Family Ministries Clinic
6409 Preston Road, Dallas     

 214-261-9500

Agape Clinic
4104 Junius St., Dallas

 972-707-7782
The Stewpot Medical Clinic

1822 Young St. Dallas

 214-746-2785

Physician’s for Children at Bachman Lake
3701 W. Northwest Hwy. Ste 112, Dallas

214-654-0007

N Dallas Shared Ministries Medical Clinic
2875 Merrell Road, Dallas

214-358-8700
Psychiatric assessment/care
AgencyContact information
Children's Health Dept of Psychiatry
1935 MedicalDistrict, Dallas
214-456-8899
Dallas Behavioral Health Care Hospital
800 Kirnwood, DeSoto
972-982-0897
Hickory Trail Hospital
2000 N. Old Hickory Tr., DeSoto
972-298-7323
Perimeter Healthcare
2696 W. Walnut Street, Garland
972 370-2696  
Seay Behavioral Health Care Center
6110 W. Parker Rd, Plano
972-981-8301
UT-Southwestern Children’s Health
5323 Harry Hines, Dallas
214-456-5752
Refugees/immigrant assistance
AgencyContact information
Mosiac Family Services, Inc

12225 Greenville Ave, #800, Dallas

214-823-4434
Centers for Survivors of Torture
4102 Swiss Ave, Dallas
214-827-2314
Catholic Charities, Immigration Division
1421 West Mockingbird Lane, Dallas
214-634-7182
Human Rights Initiative of N. Texas
2801 Swiss Avenue, Dallas
214-855-0520
Sexual-victim services and prevention
Support groups
AgencyContact information
Alateen/Alanon
(multiple locations)
214-363-0461
Alcoholics Anonymous
(multiple locations)

214-887-6699

Alcoholics Anonymous – Spanish 214-905-0770
CARE Substance Abuse Support
8100 Lomo Alto, Dallas
214-526-8986
Community Helpline 211
GALA(Gay &Lesbian Alliance)info@galantx.org
GISD Parent Training972-487-3300
GriefWorks
5440 Harvest Hill, Dallas
972-960-9981
ext. 108
Journey of Hope (Grief)
3900 W. 15th, Plano
972-964-1600
NAMI
2812 Swiss Ave, Dallas
214-341-7133
Narcotics Anonymous
(multiple locations)
1-888-629-6757
The Elisa Project (Eating disorders)
10300 N. Central, Dallas
214-369-5222
The Resource Center (HIV)
(multiple locations)
214-528-0144
Youth First Texas/LGBT
5750 Cedar Springs, Dallas
214-540-4471