Community resources
We have put together this list of resources to help you find the services you need.
We do not guarantee the accuracy of the information. We do not recommend or endorse any particular provider, nor do we make any judgment about the quality of care given by any provider.
Community resource information for COVID-19
GISD staff have reached out to area organizations for details about available or changed services during this ongoing situation. See below for details.
Aunt Bertha's Social Care Network
Search for free or reduced cost services like medical care, food, job training, and more by zip code. Please see the the Social Care Network website to enter your zip code and connect to services in your area.
Centers for Disease Control and Prevention
For up to date information about the COVID-19 outbreak, please check the CDC website.
The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. Here are instructions on how to make a no-sew mask.
Emergency information with Smart911
When you register for Smart911, you can share lifesaving information about your household with supported 9-1-1 centers and receive targeted emergency alerts.
Register for Smart911
Frontline Childcare
On this site you will find information on child care options for Texas' frontline workers fighting to stop the spread of COVID-19. This website is an initiative of Governor Greg Abbott in coordination with multiple agencies. If you are a frontline worker needing assistance with childcare visit the portal at https://frontlinechildcare.texas.gov/ for more information.
Quest Care
Open 9:00 am- 3:00 pm for medical services on a first come, first serve .
Services are free and no documentation required.
9780 LBJ Freeway Ste 124, Dallas, Texas 469-317-0028
910 Parker Ln Ste 102, Plano, Tx 972-972-8930
North Texas Food Bank
The North Texas Food Bank Feeding Network of Partner Agencies is their largest and most robust method of getting food to families in need. Please see the North Texas Food Bank website for agency locations and hours of operation. They are working to continuously update this list with the latest information, though please call the agency location before arrival.
United Way
United Way has a COVID-19 Community Economic Relief Fund. They will help with bills, rent and food. Call 1-866-211-9966 and provide your zip code to be given a list of local agencies to provide assistance.
Catholic Charities
Call 214-389-1340 for an interview. They provide food and support with air/heat.
Good Samaritans
They are practicing social distrancing and if a person is coughing or sneezing, then they ask they wear a mask.
Hope Clinic
Call for appointment 972-485-9292. They are open for medical-emotional health needs.
Northplace Church Garland
Monday through Friday from 11:00 am-2:00 pm at 2761 Oakland Avenue, Garland.
Parkland COPC
Medical services.
Open M-Th 7:30 and am-6:00 pm; Sat 8:00 am-5:00 pm
Call 214-266-0700.
RCCG Bread of Life Parish
Open once a month for food.
Call for hours 214-552-5613.
Salvation Army
Will be operating as usual this week.
Saturn Road Church
Open Wednesday and Thursday for food closet and clothing.
Hope in Hand Food Pantry operated by First Christian Church, Rowlett
7301 Miller Rd. Rowlett,TX 75088
Office phone: 972-475-3559
Hours as of 3/17/20:
- M-W-Sat—10 a.m. to noon
- Tuesday Evenings – 6-8 p.m.
- Thursday evenings will be added when needed
GISD area families are our client base. We have waived the registration process. Our new DRIVE THRU process is as follows:
- Pull up under the covered porch
- Know on the door and show your ID through the glass. The volunteers will take a picture of it so we can keep up with families helped
- Tell them how many family members you have in your household
- Get back in your car
- AFTER the volunteers put the groceries on the porch, then you may get out and place them in your car
We appreciate you adhering to these new rules. Our volunteers are all in the high risk category, so we want to keep them safe so they can continue to serve GISD families in need.
Life Message
Operating as usual. Food pantry hours are M, W, F from noon-4 p.m. Registration for new clients requires proof of residency and picture ID. Those 60 and older come in on Thursday from 11 a.m.-1 p.m. No zip code or income restrictions for all programs. For more information call 972-475-9800.
5 Loaves Food Pantry
ID required. No appointment needed.
Hours
Tuesday 10:00 am-12:00 pm
Thursday 10:00 am-12:00 pm and 5:00 pm-7:00 pm
1st and 3rd Saturday of each month from 10:00 am-12:00 pm.
Biscuit Bar Restaurants - Free Lunches for Children
The Biscuit Bar restaurants are providing free lunches for students Monday-Friday, from 11 a.m.-1 p.m. Child must be present. High school students must present school ID.
Participating Locations:
- 5880 TX-121 #102B, Plano, TX 75024, 469-238-2227
- 6501 Hillcrest Avenue, Dallas TX, 75205, 469-498-5974
- 2550 Pacific Avenue #150, Dallas TX 75201, 469-638-9390
- 1707 N Collins St, Arlington, TX 76011, 817-873-6330
City of Dallas COVID-19 Resource Hotline
- The City of Dallas has launched an automated COVID-19 resource hotline. It has information about unemployment assistance, job search, rental / mortgage assistance, mental health, social services, etc. The hotline number 214-670-INFO and is available 24 hours a day, seven days a week.
Coronavirus Testing Sites
Corovavirus testing sites are open from 8 a.m. to 8 p.m.
- American Airlines Center 2500 Victory Plaza, Parking Lot E, Dallas TX 75201
- Ellis Davis Field House 9191 S. Polk Street, Dallas, TX 75232
You must meet the following requirements to be tested:
- Individuals must have a fever of 99.6 degrees or above
- Shortness of breath
- Cough
Dallas County Wrongful Eviction Hotline
- Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:
- Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
- Tenants maintain responsibility for paying their rent.
- Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
- When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.
- Information about the initial order suspending evictions, is available in English and Spanish at: Dallas County COVID-19 Tenant Hotline
- Call: 214-653-6563 or 833-743-0072
Email: Tenanthotline@dallascounty.org
DALLAS RESIDENT RESOURCE GUIDES
- The City of Dallas has created a Resident Resource guide in English and Spanish:
Parkland Memorial Hospital
Parkland Memorial Hospital has a COVID-19 Patient Line at 214-590-8060. Answered 24 hours.
School Meal Finder
School Meal Finder is for students through age 18 and 19 during the school year, and students with disabilities regardless of age. Select your state and/or provide your address to find Grab and Go meal sites (breakfast and lunch) while schools are closed at the School Meal Finder website.
General community resources
Due to COVID-19, there may be changes to services offered by these organizations. Contact them for details.
Inpatient/Outpatient Treatment Center
| Agency | Contact information |
|---|---|
| Addicare 2722 W. Kingsley Rd., Garland | 972-278-4760 |
| Imagine Programs 1947 Ave. K, Plano | 972-423-6007 |
| Medical City Green Oaks Hospital 7808 Clodus Fields Dr., Dallas | 972-770-1032 |
| MetroCare Services 9708 Skillman/4645Samuel, Dallas | 214-221-5433 972-861-5611 |
| Nexus 8733 La Prada Dr., Dallas | 214-321-0156 |
| Phoenix House 2345 Reagan St., Dallas | 214-999-1044 |
| Texas Health Resources Behavioral Health (multiple locations) | 682-236-6023 |
| The Council on Alcohol & Drug Abuse 349 Empire Central, Dallas | 214-522-8600 |
| Turning Point 1778 N. Plano Rd., Richardson | 972-234-8636 |
| Waterford Academy 1735 Analog Dr., Richardson | 469-630-1735 |
Youth 180 | 214-942-5166 |
Child Abuse Reporting, TDHS
Texas Department of Family and Protective Services
1-800-252-5400
| Agency | Contact information |
|---|---|
| Catholic Charities 1421 Mockingbird Ln., Dallas | 214-520-6590 |
| Friendship House 620 W. Ave B, Garland | 972-272-1010 |
| Good Samaritans 214 N. 12th St., Garland | 972-276-2263 |
| Life Message 4501 Rowlett Rd., Rowlett | 877-518-1000 |
Salvation Army | 972-272-4531 |
| Agency | Contact information |
|---|---|
| Adapt Community Solutions (Mobile Crisis Team) | 1-866-260-8000 |
| Girl’s & Boy’s Town National Hotline | 1-800-448-3000 |
| Mother to Baby North Texas UNT | 1-800-733-4727 Text 855-999-3525 |
| National Runaway Safeline | 1-800-786-2929 |
| National Suicide Crisis Hotline | 1-800-273-8255 |
| Texas Youth Hotline | 1-800-989-6884 |
| Thrive Women’s Clinic 12959 Jupiter Rd., Dallas | 214-369-6281 |
| VIP/Rape Crisis Center 5200 Harry Hines Blvd., Dallas | 214-590-0430 |
| Agency | Contact information |
|---|---|
| Genesis Women’s Shelter 4411 Lemmon Ave., Dallas |
214-946-4357 |
| Hope’s Door New Beginning Center | 972-276-0057 |
| National Dating Abuse Hotline (Love is Respect) |
1-866-331-9474 or text LOVEIS |
| National Domestic Hotline | 1-800-799-7233 |
| The Family Place /24 Hr. Hotline | 214-941-1991 |
Emergency shelters
| Agency | Contact information |
|---|---|
| Salvation Army | 214-424-7000 |
| Dallas Life Foundation | 214-421-1380 |
| Austin Street Center | 214-428-4242 |
| The Bridge Homeless Assistance Center | 214-670-1100 |
| Arlington Life Shelter | 817-548-9885 |
Cold weather shelter
Axe Memorial United Methodist Church
1700 W. Kingsley Road, Garland, 75041
The Garland Overnight Warming Station (GLOWS) Coalition is committed to providing emergency sheltering during life-threatening cold weather for residents and displaced individuals in need of temporary assistance.
The shelter activates if one of the following criteria is met:
- 32 degrees or less with at least a 20% chance of precipitation
- 25 degrees or less with no precipitation forecast
For more information, contact:
Mike Bencheck, GLOWS Chairman
972-853-1523
| Agency | Contact information |
|---|---|
| City House 901 18th Street, Plano | 972-971-0278 |
| Interfaith Housing Coalition 5600 Ross Ave., Dallas | 214-827-7220 |
| Our Friends’ Place 6500 Greenville Ave., Dallas | 214-520-6268 |
| Promise House 224 W. Page Ave., Dallas | 214-941-8578 |
| Salvation Army – Dallas (multiple locations) | 214-424-7050 |
| Agency | Contact information |
|---|---|
| Centro de Mi Salud 628 Centre St., Dallas | 214-941-0798 |
| Child & Family Guidance Center (multiple locations) | 214-351-3490 |
| Children’s Health Dept of Psychiatry 1935 MedicalDistrict, Dallas | 214-456-8899 |
| Counseling Institute of Texas 3200 Southern Dr., Garland | 972-271-4300 |
| Counseling Works 5440 Harvest Hill Rd., Dallas | 972-960-9981 |
| Family Tree Program (multiple locations) | 940-387-7517 |
| Love Bond Community Outreach 8035 E. RL Thorton, Dallas | 469-709-8977 |
| MetroCare Services (Skillman/Samuel) | 214-221-5433 972-861-5611 |
| Mobile Counseling 1412 Main St. 613, Dallas | 214-542-5642 |
| Momentus Institute 106 E. 10th, 9705 Harry Hines, Dallas | 214-915-4700 |
| Mosaic Family Services 12225 Greenville Ave., Dallas | 214-821-5393 |
| Richland Oaks Counseling Center 1221 Abrams, Richardson | 469-619-7622 |
| UT-Southwestern Family Center 6363 Forest Park, Dallas | 214-648-6945 |
| Youth Advocate Program | 214-821-6505 |
| Youth 180 7777 Forest Ln., Dallas | 972-566-4680 |
Second chance apartments
Second chance leasing offers those with a negative rental history, past financial issues or a criminal background the opportunity to lease an apartment.
| Agency | Contact information |
|---|---|
| Pecan Knoll Apartments 1051 E. Centerville Rd, Garland | |
Lake Meadows Apartments | |
Meadow Creek Apartments |
Housing assistance/vouchers
The following agencies help families get affordable housing.
| Agency | Contact information |
|---|---|
| Garland Housing Agency 210 Carver Dr. Ste 201B, Garland | 972-205-3393 |
| Dallas Housing Authority 3939 N. Hampton Rd., Dallas |
| Agency | Contact information |
|---|---|
Hope Clinic | 469-800-2500 |
Mission East Dallas | 972-682-8917 |
The Network of Community Ministries | 972-234-8880 |
Islamic Association of North Texas Clinic | 972-231-5698 |
Healing Hands Ministries | 214-221-0855 |
Christ's Family Ministries Clinic | 214-261-9500 |
Agape Clinic | 972-707-7782 |
| The Stewpot Medical Clinic 1822 Young St. Dallas | 214-746-2785 |
Physician’s for Children at Bachman Lake | 214-654-0007 |
N Dallas Shared Ministries Medical Clinic | 214-358-8700 |
| Agency | Contact information |
|---|---|
| Children's Health Dept of Psychiatry 1935 MedicalDistrict, Dallas | 214-456-8899 |
| Dallas Behavioral Health Care Hospital 800 Kirnwood, DeSoto | 972-982-0897 |
| Hickory Trail Hospital 2000 N. Old Hickory Tr., DeSoto | 972-298-7323 |
| Perimeter Healthcare 2696 W. Walnut Street, Garland | 972 370-2696 |
| Seay Behavioral Health Care Center 6110 W. Parker Rd, Plano | 972-981-8301 |
| UT-Southwestern Children’s Health 5323 Harry Hines, Dallas | 214-456-5752 |
| Agency | Contact information |
|---|---|
| Mosiac Family Services, Inc 12225 Greenville Ave, #800, Dallas | 214-823-4434 |
| Centers for Survivors of Torture 4102 Swiss Ave, Dallas | 214-827-2314 |
| Catholic Charities, Immigration Division 1421 West Mockingbird Lane, Dallas | 214-634-7182 |
| Human Rights Initiative of N. Texas 2801 Swiss Avenue, Dallas | 214-855-0520 |
| Agency | Contact information |
|---|---|
| Dallas Area Rape Crisis Center 11300 Central, Dallas | 972-641-7273 |
| Family Place Incest Recovery | 214-443-7701 |
| VIP/Rape Crisis Center 5200 Harry Hines, Dallas | 214-590-0430 |
| Agency | Contact information |
|---|---|
| Alateen/Alanon (multiple locations) | 214-363-0461 |
| Alcoholics Anonymous (multiple locations) | |
| Alcoholics Anonymous – Spanish | 214-905-0770 |
| CARE Substance Abuse Support 8100 Lomo Alto, Dallas | 214-526-8986 |
| Community Helpline | 211 |
| GALA(Gay &Lesbian Alliance) | info@galantx.org |
| GISD Parent Training | 972-487-3300 |
| GriefWorks 5440 Harvest Hill, Dallas | 972-960-9981 ext. 108 |
| Journey of Hope (Grief) 3900 W. 15th, Plano | 972-964-1600 |
| NAMI 2812 Swiss Ave, Dallas | 214-341-7133 |
| Narcotics Anonymous (multiple locations) | 1-888-629-6757 |
| The Elisa Project (Eating disorders) 10300 N. Central, Dallas | 214-369-5222 |
| The Resource Center (HIV) (multiple locations) | 214-528-0144 |
| Youth First Texas/LGBT 5750 Cedar Springs, Dallas | 214-540-4471 |