Payroll and Benefits Receptionist

Job category: Paraprofessional
Exemption Status/Test: Non Exempt
Reports to: Payroll and Benefits Officer Manager
Date Revised: June 1, 2017
Dept./School: Payroll and Benefits

Primary purpose

Answer multiple phone lines and greet and assist visitors in a pleasant and professional manner. Assist in the routing work activities of a school district department office and provide clerical and administrative services to the staff.



High school diploma or GED


Front desk and/or payroll and benefits experience preferred

Special knowledge/skills

Proficient in use of MS Office ad GISD software applications

Strong interpersonal, organizational and clerical skills


Ability to handle confidential and sensitive information with good judgement

Ability to manage heavy workload with attention to detail in a fast-paced office while meeting critical deadlines

Major responsibilities and duties

  • Answer multiline phone system directing calls to appropriate individuals.
  • Assist staff members with routing clerical duties.
  • Sort department mail.
  • Order and maintain adequate supplies for staff.

Supervisory Responsibilities:

  •   None.

Mental demands/physical demands/environmental factors

Tools/Equipment Used: 
Standard high volume copier/scanner, multi-line phone system, computer
Frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Prolonged data entry; grasping/squeezing to sort for filing
Occasional moderate lifting (15-30 pounds)
Work in a high volume, fast paced office environment; frequent multi-tasking
Mental Demands: 
Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsible and duties that may be assigned or skills that may be required.