Resources for Coronavirus (COVID-19)

We are focused on the needs of the students and families in our communities, and we are committed to ensuring your well-being during school closings. We are working diligently, along with community organizations and area businesses, to offer services to support students and families during this time. As we receive information about available services, we will provide details below.

Available resources

Photo of family looking stressed. Counseling for families

Counseling Institute of Texas is excited to announce that we are the recipient of The City of Garland Community Block Grant Funds to be used for Mental Health issues related to COVID-19.  In addition, CIT has received a mental health grant from United Way of Metropolitan Dallas for Dallas County residents also for COVID-19.   Any family or individual who has been negatively impacted by COVID-19 is eligible for this grant.  

In addition to the COVID-19 programs, CIT is a provider of the Family Tree Program which provides FREE Family Counseling for any family with a student 17 and under.  Please call our offices at 972-271-4300 to see which program fits your needs best.  

Meals for students

See the summer meals page for details about free grab-and-go meal service during June and July. 

For information about what we offer for meals, see the school meals page.

Free internet access

View details about free internet offers from area providers.

Internet providers


Low-income families in the Comcast service area can sign up for 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Also, Comcast is increasing Internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.
To sign up, applicants can simply visit There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish. For additional information, visit Comcast Increases Access to and Speeds of Internet Essentials to Support Americans Through Coronavirus Pandemic.


Sparklight has made unlimited data available on all internet services for the next 30 days.

Late fees are waived for customers for the next 60 days.

Customers who call to make arrangements can obtain payment deferrals. Sparklight plans to reassess after 30 days based on the continued impact and evolving nature of the virus.

Sparklight’s Wi-Fi hotspots are open to the public across Sparklight’s footprint.

Customers can call 877-692-2253 for more information and to set up arrangements.


Beginning March 16, Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-855-243-8892. Installation fees will be waived for new student households. For more information, see Charter to Offer Free Access to Spectrum Broadband and Wi-Fi For 60 Days For New K-12 and College Student Households and More.

Suddenlink by Altice USA

For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, Altice USA is offering its Altice Advantage 30 Mbps broadband solution for free for 60 days to new customer households within our footprint. Eligible households interested in this solution can call 888-633-0030 to enroll in the Suddenlink region, which includes Texas.

Apps for video calling - stay connected

We want to help our community continue to work together, foster friendships and stay updated during the district’s closure. Stay #GISDAlwaysConnected with friends and family using video calling services like these below.

Apps for video calling - staying connected

Learning resources

To make the most of this time away from school, our instructional staff are compiling activities and resources to support ongoing connection and learning.  Stay tuned for more resources to come.

At-home learning

The Garland ISD At-Home Learning site is ready for students and families to access while school are closed. On the site you will find learning resources listed by grade level and subject.

Currently, these resources are recommended for initial use during the week of March 16-20.  In the event of an extended district closing, students and families can expect communication from classroom teachers and campuses with instructions and expectations for online learning beginning the week of March 23.

Families can also access an extensive list on the site with free online academic programs and supports that supplement district online curriculum.

Connect and beat the social distancing slump

Start here for ideas on how to connect while learning from home. Students can access all the resources listed here,  plus many more by logging into the ReadyHub student portal.

Get connected



Sharpen your reading skills & fire up your imagination with:  

  • myOn Reader 
  • Achieve 3000 
  • Vocabulary and Spelling City 
  • Imagine Literacy and Learning  

Research and write

  • Pick a topic and spend 30 minutes researching it online. 
  • Present your findings.  
  • Write a cooperative story with your family: every person takes a turn adding to the plot.   
  • Catch up on current events through myON News. 

Learn a new skill

  • Learn a new card game 
  • Teach yourself how to juggle  
  • Find your future area of expertise through Hoonuit 

Get moving

  • Host a backyard Olympics 
  • Dance along with an online video (and then create your own) 
  • Explore the plants and insects in your yard (bonus points for learning the Latin names).  
  • Visit 

Stretch your brain

  • Engineer a Lego masterpiece (no instructions allowed)! 
  • Put together a jigsaw puzzle  with your family (or create your own).  
  • Learn to code or strengthen your coding skills with or Tynker.  
  • Get SAT ready with Khan Academy  


  • Create a math question quiz show.  
  • Create, solve and illustrate two story problems each day. 
  • Become a math facts expert through Sumdog, Imagine Math or Education Galaxy.  
  • Then challenge your friends in Dimension U.  


  • Create cards to send to local senior citizen centers.  
  • Write a short story and bring your words to life by illustrating it.  
  • Create a sidewalk chalk mural and share your creation virtually 
  • Draw a spring break self-portrait and email it to your teacher.   


As information becomes available, we will provide responses to common questions here. If you have a question that hasn't been answered below, please contact one of the following:

Frequently asked questions (FAQs)

Why do some GISD staff have to come into work and some do not? Is the district complying with the shelter-in-place order for Dallas County?

The shelter-in-place order considers providing meals for economically disadvantaged families and maintaining facilities essential services. We are in compliance with the order. We do not require staff to report, but those non-exempt staff who choose to report receive premium pay. We also implement and follow all guidelines from state and local health officials such as using protective wear, social distancing and regular hand washing/sanitizing.

What about prom and graduation?

All events are cancelled through April 30.  At this time, there are no plans to cancel any proms or graduations. If a prom was scheduled before April 30, we are analyzing options. As we move further through this pandemic, we will evaluate best solutions.

I am having issues and have questions about the at-home learning site. Who can I contact for help?

For parent, teacher, student or administrator questions pertaining to the At Home Learning site, please contact

How do I get my student’s medications from the campus?

While campuses remain closed, parents may contact Health Services at to set up an appointment to pick up medication this week between the hours of 2-4 p.m. at the Harris Hill Administration Building.

I am a little confused. I see a general curriculum for my child's grade, but he is in Special Ed. What do I do for his learning?

You may select from any grade level on the at-home website as appropriate for your child.  Teachers will be reaching out next week with specific information for their classes that will best match your child’s learning needs.

Should the at-home learning activities be completed this week or is this for one day?

These are recommended and there are no due dates. Teachers will be reaching out next week with specific information for their classes.

I was looking at the school locations to tell a friend where to get food for her children. However, I noticed something disconcerting. All of the schools are in Garland, none of them are in Sachse and Rowlett. Why aren’t any of the locations in Sachse?

Curbside meal sites were determined by 50% or more of students who qualify for free and reduced lunch. We are looking at expanding and will provide an update once information is known. We do have six sites in Rowlett. Please see our Curbside meal pickup locations webpage for details.

It's currently Pre-K and Kinder magnet application time and testing time. Will deadlines be extended and the testing dates rescheduled?

The Pre-K/Kinder magnet application period has been extended until April 13. See the magnet application and timelines page for details about the process. 

If your student is new to GISD, they will need to complete the online pre-enrollment process first.

At this time, the magnet testing dates have been canceled and the new dates are TBD.

Are there places the students can get food?

Yes, curbside meals will begin on Monday, March 16 at designated locations. Curbside breakfast and lunch will be served at select campuses from 8-9 and from 12-1 daily.  One lunch will be provided to each student at or under 18 in the car.

Will the school year be extended?

No decision has been made about extending the school year at this time. 


Does the district need volunteers to help deliver or serve food to the students in need?

GISD is grateful for the many requests from our community to assist and volunteer. While schools are closed, we ask that everyone practice social distancing to help prevent the spread of infection, so at this time, no volunteers are needed. Curbside food distribution may only be done by certified food handlers, and we have this covered with certified staff.

What happens with state testing?

On March 16, Governor Greg Abbott announced that he has waived the State of Texas Assessments of Academic Readiness (STAAR) testing requirements for the 2019-2020 school year.

Will Gladiator and NMSI and SAT prep sessions occur and/or be rescheduled?

All activities are canceled. 

What is the plan for summer camps or for cheer?

No decisions have been made at this time.

I recently enrolled my kids in Garland ISD but they haven’t attended any classes because this would have been their first week attending. Will they still be receiving online coursework from a teacher?

If the student is on the teacher’s class roll, they should be contacted. If you don’t receive anything next week, please reach out to campus principals.

I completed the technology survey. what happens next ?

We are working on a plan for distribution and will share that as soon as it is finalized.

Do you have resources I can use to talk about the coronavirus with my child?
I need to get my driver’s license. How do I get my Verification of Enrollment (VOE) form?

VOE's provide documentation of enrollment and attendance status to the Texas Department of Public Safety for a student applying for a learner’s license and/or a license to operate a motor vehicle.

The issuance or denial of the VOE is strictly a local school, charter, GED program, or institution decision. Neither DPS nor TEA can alter a VOE decision.

VOE Eligibility

  1. The school considers the student currently enrolled at the time the student applies for the VOE, and
  2. The school awarded the student credit for each class the semester prior to application for the VOE.

If the student was not awarded credit for each class the semester prior to application for the VOE, the school will examine attendance records for the semester prior to application for the VOE and determine whether the student was present 90% of the time each class was offered. If so, the VOE may be issued.

To request a VOE form for your student, please complete the Verification of Enrollment Request Form using the button below.

Request a VOE

Absences from the first semester of the 2019- 2020 school year, August 12, 2019 through December 20, 2019, will be considered for qualification. High School students may not have more than 4 absences, excused or unexcused, during the first semester to qualify.

Parents must provide:

  • Campus of Attendance during the first semester of this school year
  • Student First and Last Name
  • Student Garland ISD Identification Number
  • Picture of their government-issued identification along with the request.

You may email any questions to

Community resources

GISD staff have reached out to area organizations for details about available or changed services during this ongoing situation. See below for details. 


Aunt Bertha's Social Care Network

Search for free or reduced cost services like medical care, food, job training, and more by zip code. Please see the the Social Care Network website to enter your zip code and connect to services in your area.

Centers for Disease Control and Prevention

For up to date information about the COVID-19 outbreak, please check the CDC website.

The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. Here are instructions on how to make a no-sew mask.

Emergency information with Smart911

When you register for Smart911, you can share lifesaving information about your household with supported 9-1-1 centers and receive targeted emergency alerts. 
Register for Smart911

Frontline Childcare

On this site you will find information on child care options for Texas' frontline workers fighting to stop the spread of COVID-19. This website is an initiative of Governor Greg Abbott in coordination with multiple agencies. If you are a frontline worker needing assistance with childcare visit the portal at for more information.

Quest Care

Open 9:00 am- 3:00 pm for medical services on a first come, first serve .
Services are free and no documentation required.
9780 LBJ Freeway Ste 124, Dallas, Texas 469-317-0028
910 Parker Ln Ste 102, Plano, Tx 972-972-8930

North Texas Food Bank

The North Texas Food Bank Feeding Network of Partner Agencies is their largest and most robust method of getting food to families in need. Please see the North Texas Food Bank website for agency locations and hours of operation. They are working to continuously update this list with the latest information, though please call the agency location before arrival.

United Way

United Way has a COVID-19 Community Economic Relief Fund. They will help with bills, rent and food. Call 1-866-211-9966 and provide your zip code to be given a list of local agencies to provide assistance.


Catholic Charities

Call 214-389-1340 for an interview. They provide food and support with air/heat.

Good Samaritans

They are practicing social distrancing and if a person is coughing or sneezing, then they ask they wear a mask.

Hope Clinic

Call for appointment 972-485-9292. They are open for medical-emotional health needs.

Northplace Church Garland

Monday through Friday from 11:00 am-2:00 pm at 2761 Oakland Avenue, Garland.

Parkland COPC

Medical services.
Open M-Th 7:30 and am-6:00 pm; Sat 8:00 am-5:00 pm 
Call 214-266-0700.

RCCG Bread of Life Parish

Open once a month for food. 
Call for hours 214-552-5613.

Salvation Army

Will be operating as usual this week.

Saturn Road Church

Open Wednesday and Thursday for food closet and clothing.


Hope in Hand Food Pantry operated by First Christian Church, Rowlett

7301 Miller Rd. Rowlett,TX 75088
Office phone:  972-475-3559

Hours as of 3/17/20:

  • M-W-Sat—10 a.m. to noon
  • Tuesday Evenings – 6-8 p.m.
  • Thursday evenings will be added when needed

 GISD area families are our client base. We have waived the registration process.  Our new DRIVE THRU process is as follows:

  1. Pull up under the covered porch
  2. Know on the door and show your ID through the glass.  The volunteers will take a picture of it so we can keep up with families helped
  3. Tell them how many family members you have in your household
  4. Get back in your car
  5. AFTER the volunteers put the groceries on the porch, then you may get out and place them in your car

We appreciate you adhering to these new rules.  Our volunteers are all in the high risk category, so we want to keep them safe so they can continue to serve GISD families in need.

Life Message

Operating as usual. Food pantry hours are M, W, F from noon-4 p.m. Registration for new clients requires proof of residency and picture ID. Those 60 and older come in on Thursday from 11 a.m.-1 p.m. No zip code or income restrictions for all programs. For more information call 972-475-9800.


5 Loaves Food Pantry

ID required. No appointment needed.

Tuesday 10:00 am-12:00 pm
Thursday 10:00 am-12:00 pm and 5:00 pm-7:00 pm 
1st and 3rd Saturday of each month from 10:00 am-12:00 pm.


Dallas/Dallas County

Biscuit Bar Restaurants - Free Lunches for Children

The Biscuit Bar restaurants are providing free lunches for students Monday-Friday, from 11 a.m.-1 p.m.  Child must be present.  High school students must present school ID.  

Participating Locations:

City of Dallas COVID-19 Resource Hotline

  • The City of Dallas has launched an automated COVID-19 resource hotline. It has information about unemployment assistance, job search, rental / mortgage assistance, mental health, social services, etc. The hotline number 214-670-INFO and is available 24 hours a day, seven days a week. 

Coronavirus Testing Sites

Corovavirus testing sites are open from 8 a.m. to 8 p.m.

  • American Airlines Center 2500 Victory Plaza, Parking Lot E, Dallas TX 75201
  • Ellis Davis Field House 9191 S. Polk Street, Dallas, TX 75232

You must meet the following requirements to be tested:

  • Individuals must have a fever of 99.6 degrees or above
  • Shortness of breath
  • Cough 

Dallas County Wrongful Eviction Hotline

  • Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:
    • Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
    • Tenants maintain responsibility for paying their rent.
    • Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
    • When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.
    • Information about the initial order suspending evictions, is available in English and Spanish at: Dallas County COVID-19 Tenant Hotline
    • Call: 214-653-6563 or 833-743-0072


  • The City of Dallas has created a Resident Resource guide in English and Spanish:

Parkland Memorial Hospital

Parkland Memorial Hospital has a COVID-19 Patient Line at 214-590-8060. Answered 24 hours.  

School Meal Finder

School Meal Finder is for students through age 18 and 19 during the school year, and students with disabilities regardless of age. Select your state and/or provide your address to find Grab and Go meal sites (breakfast and lunch) while schools are closed at the School Meal Finder website