Supervisor, Operations

Job category: Professional
Exemption Status/Test: Exempt
Reports to: Assistant Director of Operations
Date Revised: November 3, 2015
Dept./School: Student Nutrition Services

Primary purpose

Responsible for all aspects of 12-18 campus food services operations; supervise, train and guide cafeteria managers in handling personnel issues; assure quality food and service to students; monitor and assure compliance with safety, sanitation, and federal guidelines; assist in evaluations, training, and providing work to assigned staff.

Qualifications

Education/Certification

Minimum Associates degree

Serve Safe certified

Clear and valid Texas driver’s license

Experience

Minimum of five (5) years of experience with a multi-unit establishment in food services industry or school food service

Special knowledge/skills

Demonstrate knowledge in school food service management, quality assurance, menu planning, catering, marketing and promotions

Demonstrate knowledge in project planning and collaborating with a team to implement projects

Demonstrate outstanding interpersonal skills in communication both verbal and written form, training and presentation skills at all levels

Demonstrate computer skills in creating word documents, power point and spreadsheets

Demonstrate the ability to train others on frequently used computer programs

Demonstrate knowledge of BIC, NSLP, SBP, SFP and CACFP regulations

Demonstrate organizational skills with ability to work with detailed records

Demonstrate the ability to work in a high volume, fast paced environment

Demonstrate the ability to work positively and cooperatively to co-workers

Demonstrate the ability to positively represent the district to the public

Major responsibilities and duties

  • Oversee 12-18 cafeteria managers and other staff.
  • Guide and handle personnel issues at school cafeteria kitchen.
  • Keep adequate documentation of any and all personnel issues that occur within your area.
  • Serve as a liaison between the department and campus administration.
  • Conduct performance evaluations on cafeteria managers.
  • Provide monitoring and training at assigned schools.
  • Participate in department training program.
  • Promote professional development at school staff level.
  • Provide leadership to assure consistency and compliance with all policies and procedures.
  • Assess school based departmental needs, making recommendations to department administration to assure quality service to students and staff.
  • Mentor assigned schools in areas of personnel, operations, technology and facilities.
  • Assure HACCP food safety practices are implemented.
  • Monitor and assure compliance in local, state and federal guidelines.
  • Recommend staffing to manage school cafeteria kitchen production and service.
  • Review profit and loss statements for area to achieve department goals.
  • Monitor food costs and work with cafeteria supervisors to contain food costs to district goals.
  • Monitor food costs and work with cafeteria supervisors to contain food costs to district goals.
  • Foster an environment in which open communication and feedback from students, staff, and employees is encouraged and valued.
  • Perform all applicable on-site reviews.
  • Perform all other tasks and duties as assigned.

 Supervisory Responsibilities

  • Supervises cafeteria managers and assigned staff.

Mental demands/physical demands/environmental factors

Tools/Equipment Used: 
Standard office equipment including personal computer and peripherals; district vehicle (must drive personal vehicle while conducting district business); kitchen equipment
Posture: 
Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting; long durations standing up
Motion: 
Repetitive hand motions including frequent keyboarding and use of mouse
Lifting: 
Must routinely lift and/or move up to 40 pounds
Environment: 
May work prolonged and irregular hours; frequent districtwide travel
Mental Demands: 
Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsible and duties that may be assigned or skills that may be required.